Note: Products with electrical plugs are designed for use in the US. Outlets and voltage differ internationally and this product may require an adapter or converter for use in your destination. Please check compatibility before purchasing.
Warm Tips for Android TV Box:
1、Remote can't navigate on some Apps—It is a common issue for most of android tv box 9.0,10.0,11.0,12.0 that hard to navigate on some Apps with the remote, as these Apps are mainly provided for tablets and phones that have touch screen settings or mouse. You can connect a mouse or a wireless keyboard to control it.
2、Resolutions—Now most of the TV boxes (including all TV boxes from cosycost support 4K resolution, which is the basic function. Some products support 6K / 8K resolution. Please confirm that if your TV supports 4K / 6K or 8K resolution or not, Meanwhile,if the video you played supports 4K 6K 8K resolution, then the tv box also support 4K or 6K 8K.
3、The keyboard needs to be reconnected—Please try to repair the code for it, press FN firstly, do not release, and press FN+F1 together , after blue led light showing, release the keys, put in the usb receiver, after the blue led light is not flashing, it means the repair code is successful.
4、If your TV box needs to be restarted after a period of using, it may be that some apps you installed are not compatible or some data is damaged. It is recommended that you “factory data recovery” in the settings.Press the hidden button in the AV hole with a toothpick to forcibly restart the TV box.
5、According to which WiFi router you may have,Where an 802.11n router can theoretically achieve close to100mbps or more, it will likely be less as you are getting. You can possibly achieve faster speeds with an 802.11ac router, which can (theoretically) achieve 10-100mbps. I say theoretically because every system has flaws and the numbers advertised are ALL produced in nice case scenarios.WiFi's theoretical speed is 8-10 times faster than the actual speed, which is the calculation method.Hope this helps.
Q&A:Unable to contact WiFi ?
First:You can use the TV box to test WiFi with your phone hotspot. If it can be connected to the phone hotspot, it proves that the WiFi chip is normal.
Second:Change the network name and password of the router,because sometimes the network name is not changed for a long time and there may be many hidden users sharing the network with you,causing the network to fail to function to become more and more bogged dow.
Brand Name | C Cosycost |
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Item Weight | 13.4 ounces |
Product Dimensions | 4.17 x 4.17 x 0.94 inches |
Item model number | HK1 MAX 4GB RAM 64GB ROM |
Special Features | Wireless |